Sunday, March 27, 2011

Into the Advertising Abyss: Supermarket Wars

It might be the two years I spent studying BComms, but more likely it's my recent overdosing on (the frankly brilliant) Mad Men, that makes me feel so (unjustly) qualified to form opinions on the advertisements assailing me from supermarket aisles as I groggily and somewhat unevolvedly hunt for the essentials; juice, cheese, and for the love-of-shiny something caffeinated. This week, I'm looking at what some major campaigns are trying to convince you to buy this week, and how they might be considered to have somewhat cocked it up.

I'll start with the alarming. Woolworths' giant cardboard cut-outs of Margaret Fulton are an unkind thing to have jump out at a sleep-deprived and hungover undergraduate on a Sunday afternoon. I'm not entirely sure what this campaign is supposed to do except make children cry out in fear. I wasn't equipped with a ubiquitous cameraphone, but here's a much smaller sample image of Our Lady of Cookbooks. If I recall correctly, the only difference is the cutout is lifesized, and I think she may be wielding some cut of meat like the alpha Zombie at the front of the horde.

(frightening)

I'm as big a fan of Fulton's recipes as the next child of the Australian 1980s. For some reason, however, I had thought that she had passed peacefully away in her sleep at some point in the past few years. This is something I was genuinely a touch sad about, she seems a nice lady who really enjoys baking and who won't sue me for stating that her cut-out alter ego frankly terrifies me. This leads to the situation where this new campaign unfortunately makes me think "Tsk, Woolworths, using the re-animated corpse of Margaret Fulton to sell yourselves as fresh. Look at those cold, dead, betrayed eyes". Or it would, if my brain wasn't too busy quivering in fear and trying to hide behind my liver from what may be a scout send ahead from the apparently oncoming zombie hordes.

As a side note, I'm genuinely quite pleased Margaret Fulton is not dead. As is, I think, the organic supplier whose trademark "Honest to Goodness" is the subject of proceedings against Woolworths, since this is the phrase emblazoned across cardboard Maggie. The supplier claims it's a rip off of his trademark - Woolworths claim that it's a commonly used phrase which they should absolutely be allowed to whore out in to support their claim that they are fresher, healthier, more honest than their frankly identical competitors.

Aldi is back in the game as well, setting itself up as the third party for Australian shoppers with a campaign where they ask "What will you spend the your Aldi savings on?". I found the TV spot for this when I was looking for a copy of the poster to link you to, somewhat bewildered that the answer appears to be "A water feature".

The video merely confirms what I thought was an interpretation-fail by me ("no one could seriously be answering this question with water feature, maybe it's about family-time or purchasing small children on the internet or something. Wait, what the?")-but the answer is, depressingly enough, a water feature. They're presumably not saving up for water-feature number 2, or they would have remembered to bring their greenbags instead of buying the plastic ones instore.

I'm not sure what kind of market research went into this, but I get the impression it's founded in the notion that Australians can be convinced to change their shopping habits over Freudianesque fountain-envy, a point not-so-subtly rammed home as the non-Aldi-shopping neighbour in the piece holds a wilty looking, much smaller garden hose as he gazes covetously at his neighbour's spurty barrel-fountain. I think we're no longer talking about Jamie-Durie-esque decorative garden design at this point, although perhaps phallic competition has always been at the heart of Aussie garden design. Crap. That thought, and distant memories of Gardening Australia and Burke's Backyard are probably now going to cause me to wake screaming in fear at some point.

Also, I know virtually every wholesome Aussie ad runs a bingley jingle as background to their smiley family of actors, but that one is particularly grating.

It's probably a moot point at this stage, but does Aldi even sell water features?

Just once I'd like to see a "look what you can spend your savings on" campaign that doesn't result in the answer being some entirely boring unnecessary consumeristic status anxiety piece of crap. Why not have neighbour A's kids having a college fund by dint of the twenty-five cents Mum and Dad have saved buying Aldi brand fish-fingers? Why not show them getting mail from the family they're sponsoring in Darfur with the extra cash they have now that their bog-roll costs less? Hell, why not have a suite of adult escorts pull into the driveway in the last frame to show that a year's worth of purchases at a supermarket that does low-budget remarkably well gives you more money to spend on areas where you really shouldn't cut costs?

I don't know. Sometimes I think advertisers just aren't trying any more. Insert wholesome looking family + at least one cute child + tacky jingle + soft-focus homey backgrounds (kitchen/garden). Attach interchangeable brand, sell to highest bidder. Branding Aldi as a cheaper alternative - that's a reminder, not a rebrand. Woolworth's fresh food people imaging is also not really improved by continued attempts to reshape and redevelop it, particularly where they've tried (somewhat unsuccessfully, in my view) to attach another Australian brand to themselves as a kind of quality stamp. They'd almost both be better reverting to shouty community television ads where they just hope your brains will fall out your ears in a mushy goo trickle, and you'll end up craving whatever brand of snackfood it is that is exclusively available at one of the nearest major supermarkets. A tip, though- just try to be alert, and not alarmed, by the cardboard zombie Fultons.

1 comment:

  1. Only on this blog could I find references to zombie grandmothers and call girls on a topic as wholesome as grocery shopping. Although the threat of elderly zombies stalking the supermarkets should not be underestimated I do think that this article is missing some important players.



    Coles in the past few years has changed from being, always the brides maid, too the new girl in town that everyone wants to know. The problem for the advertisers is that you want to sell two conflicting messages. 1) That you have the best bargains in town and 2) that you products are good quality and that your family is well looked after when you shop here. Coles solved this by using Master Chief, the program shows you fancy food and then the adds tell you that you can cook it at home for under ten dollars. Win, win!



    Woolies have done what all dominant companies do when they are losing market share, nostalgia. The Grandma figure is designed to remind you of your parents pushing you around in the shopping trolley as a kid and keep customer loyalty. This is less effective if you thought grandma was dead.



    The other guest trying to get room at our kitchen table is IGA. I don’t see him much, he is like the annoying relative from the country who has weird conspiracy theories and believes that the moon landing was faked. His favourite rant is that because he’s not the other two he is therefore local and that shopping there makes you a more patriotic Australian. If you believe that then you don’t care about being ripped off.



    Grocery advertising will always be at the lowest level the best we can hope for is something less annoying than repeating the words down, down prices are down over and over again.



    Rock Boy

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